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Application Support – 1st, 2nd line software support, Pegasus

Ref No. SB26181
Job Title Application Support – 1st, 2nd line software support, Pegasus
Temp/Perm Permanent
Location Kidderminster
Salary up to £30k
Hours 37.5
Ref: SB26181

Title: Application Support – 1st, 2nd line software support, Pegasus

Temp/Perm: Permanent

Location: Kidderminster

Salary: up to £30k

Application Support – 1st, 2nd line software support, Pegasus

Are you a capable application support specialist? Are you looking for a new role working with Pegasus?

My client are a leading provider of ERP software in the midlands. Established nearly 40 years, they have an established position in the market, dealing with manufacturers, industrial and commercial clients all across the midlands. Alongside other successful arms of the business such as Managed Services, hosting, payroll and device retail they are well placed to offer a fantastic career.

They are now seeking a professional Software Implementation Consultant who has experience in the implementation of and training on Pegasus Opera 3 or SAP Business One ERP solutions. Offering a friendly yet professional team environment, with development opportunities and long term career progression for the successful candidate.

As a successful Application Support Specialist you will be expected to:

• Answer support queries over the phone, remotely or via site visits.
• Dealing with Pegasus application support
• Performing system administration, system upgrades, installing patches
• Adhering to SLAs and support procedure, delivering effective fault resolution
• Where no resolution can be found escalating to 2nd/3rd line support where necessary
• Maintaining a track of all customer issues, updating where necessary keeping the customer well informed.

To be considered as a Software Application Support Specialist you must have experience in:

• Pegasus Opera II or III
• You should have some ERP software support or training experience
• A good understanding of hardware and business operating systems will be beneficial
• Business reporting experience would also be beneficial
• As meeting with client will be important, a driving license is necessary for the position.

In exchange the successful Software Support Specialist will receive a salary of up to £30,000 dependant on experience. You will be rewarded with a fantastic, welcoming and friendly team environment working locally with manufacturers, Industrial commercial clients across the midlands. If you are looking for a long lasting career with a fantastic team emphasis with the chance to work on large scale projects in ERP implementations across Pegasus and SAP, then this is the role for you.

The role is based in Kidderminster and is commutable from, Worcester, Redditch, Birmingham, Bewdley, Stourport-on-Severn, Cleobury Mortimer, Cookley, Blakedown, Stourbridge, Halesowen, Droitwich Spa, Far Forest, Bridgnorth, Wolverhampton and Bromsgrove

If you happen to know an Application Support Specialist that may be interested in this role then please do let us know as we do have a referral scheme.



Application Support – 1st, 2nd line software support, Pegasus

Are you a capable application support specialist? Are you looking for a new role working with Pegasus?

My client are a leading provider of ERP software in the midlands. Established nearly 40 years, they have an established position in the market, dealing with manufacturers, industrial and commercial clients all across the midlands. Alongside other successful arms of the business such as Managed Services, hosting, payroll and device retail they are well placed to offer a fantastic career.

They are now seeking a professional Software Implementation Consultant who has experience in the implementation of and training on Pegasus Opera 3 or SAP Business One ERP solutions. Offering a friendly yet professional team environment, with development opportunities and long term career progression for the successful candidate.

As a successful Application Support Specialist you will be expected to:

• Answer support queries over the phone, remotely or via site visits.
• Dealing with Pegasus application support
• Performing system administration, system upgrades, installing patches
• Adhering to SLAs and support procedure, delivering effective fault resolution
• Where no resolution can be found escalating to 2nd/3rd line support where necessary
• Maintaining a track of all customer issues, updating where necessary keeping the customer well informed.

To be considered as a Software Application Support Specialist you must have experience in:

• Pegasus Opera II or III
• You should have some ERP software support or training experience
• A good understanding of hardware and business operating systems will be beneficial
• Business reporting experience would also be beneficial
• As meeting with client will be important, a driving license is necessary for the position.

In exchange the successful Software Support Specialist will receive a salary of up to £30,000 dependant on experience. You will be rewarded with a fantastic, welcoming and friendly team environment working locally with manufacturers, Industrial commercial clients across the midlands. If you are looking for a long lasting career with a fantastic team emphasis with the chance to work on large scale projects in ERP implementations across Pegasus and SAP, then this is the role for you.

The role is based in Kidderminster and is commutable from, Worcester, Redditch, Birmingham, Bewdley, Stourport-on-Severn, Cleobury Mortimer, Cookley, Blakedown, Stourbridge, Halesowen, Droitwich Spa, Far Forest, Bridgnorth, Wolverhampton and Bromsgrove

If you happen to know an Application Support Specialist that may be interested in this role then please do let us know as we do have a referral scheme.


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