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Fluent Dutch or Norwegian Speaking Customer Service Advisor

Ref No. KT26203
Job Title Fluent Dutch or Norwegian Speaking Customer Service Advisor
Temp/Perm Permanent
Location Droitwich outskirts
Salary £TBA
Ref: KT26203

Title: Fluent Dutch or Norwegian Speaking Customer Service Advisor

Temp/Perm: Permanent

Location: Droitwich outskirts

Salary: £TBA

Fluent Dutch or Norwegian Speaking Customer Service Advisor

Are you an experienced Customer Service professional who would thrive on working as part of a small ‘hands on’ team? If you are a fluent Dutch/ Norwegian and English speaker who would like an opportunity to be part of this hugely successful and growing organisation who can offer career development within a hugely popular industry sector, this could be an ideal opportunity for you!

Previous customer service experience within a commercial environment is preferable as is the ability to work within a fast paced, varied and fun environment.

Some key duties and responsibilities will include (but not be limited to):

• Processing customer orders via telephone and email

• Presenting new products and promotions to customers

• Resolving customer queries and issues in a timely and professional manner

• Responding to customer enquiries and providing product knowledge and advice

• Following through and completing orders

• Liaising with internal departments and external sales teams

Operating as one team with sales, marketing, ecommerce and show team based in the Netherlands

• Up and cross selling additional products to the customer

Skills and experience:

• Ideally a minimum of one years’ experience in a similar role

Fluent Dutch or Norwegian and English is essential

• Experience of working in a fast paced environment

• Previous experience of dealing with customers and resolving queries

• A confident communicator with exceptional verbal and written skills

• Confident on Microsoft Office packages

• An ability to prioritise and work under pressure

• A team player who demonstrates a genuine passion and drive

Additional information:

• Location – Droitwich outskirts (own transport essential)

• A dog lover!

• £Competitive




Fluent Dutch or Norwegian Speaking Customer Service Advisor

Are you an experienced Customer Service professional who would thrive on working as part of a small ‘hands on’ team? If you are a fluent Dutch/ Norwegian and English speaker who would like an opportunity to be part of this hugely successful and growing organisation who can offer career development within a hugely popular industry sector, this could be an ideal opportunity for you!

Previous customer service experience within a commercial environment is preferable as is the ability to work within a fast paced, varied and fun environment.

Some key duties and responsibilities will include (but not be limited to):

• Processing customer orders via telephone and email

• Presenting new products and promotions to customers

• Resolving customer queries and issues in a timely and professional manner

• Responding to customer enquiries and providing product knowledge and advice

• Following through and completing orders

• Liaising with internal departments and external sales teams

Operating as one team with sales, marketing, ecommerce and show team based in the Netherlands

• Up and cross selling additional products to the customer

Skills and experience:

• Ideally a minimum of one years’ experience in a similar role

Fluent Dutch or Norwegian and English is essential

• Experience of working in a fast paced environment

• Previous experience of dealing with customers and resolving queries

• A confident communicator with exceptional verbal and written skills

• Confident on Microsoft Office packages

• An ability to prioritise and work under pressure

• A team player who demonstrates a genuine passion and drive

Additional information:

• Location – Droitwich outskirts (own transport essential)

• A dog lover!

• £Competitive



Please click here to contact KateTurnbull about this position now.

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