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Fluent Dutch Speaking Customer Service Advisor

Ref No. KT26203
Job Title Fluent Dutch Speaking Customer Service Advisor
Temp/Perm Permanent
Location Droitwich
Salary £Competitive
Hours Monday to Friday 9am to 5pm
Ref: KT26203

Title: Fluent Dutch Speaking Customer Service Advisor

Temp/Perm: Permanent

Location: Droitwich

Salary: £Competitive

Fluent Dutch Speaking Customer Service Advisor

If you are a fluent Dutch and English speaker who would like an opportunity to be part of this hugely successful and growing organisation who can offer career development within a hugely popular industry sector, this could be an ideal opportunity for you!

Previous customer service experience within a commercial environment is preferable (but not essential) as is the ability to work within a fast paced, varied and fun environment.

Some key duties and responsibilities will include (but not be limited to):

  • Processing customer orders via telephone and email.
  • Presenting new products and promotions to customers.
  • Resolving customer queries and issues in a timely and professional manner.
  • Responding to customer enquiries and providing product knowledge and advice.
  • Following through and completing orders.
  • Liaising with internal departments and external sales teams
  • Operating as one team with sales, marketing, ecommerce and show team based in the Netherlands.
  • Up and cross selling additional products to the customer.

Skills and experience:

  • Ideally a minimum of one years’ experience in a similar role.
  • Fluent Dutch and English is essential.
  • Experience of working in a fast paced environment.
  • A confidence in dealing with customers and resolving queries.
  • A confident communicator with exceptional verbal and written skills.
  • Confident on Microsoft Office packages.
  • An ability to prioritise and work under pressure.
  • A team player who demonstrates a genuine passion and drive.

Additional information:

Location – Droitwich outskirts (own transport essential).



A dog lover!



£Competitive.






Fluent Dutch Speaking Customer Service Advisor

If you are a fluent Dutch and English speaker who would like an opportunity to be part of this hugely successful and growing organisation who can offer career development within a hugely popular industry sector, this could be an ideal opportunity for you!

Previous customer service experience within a commercial environment is preferable (but not essential) as is the ability to work within a fast paced, varied and fun environment.

Some key duties and responsibilities will include (but not be limited to):

  • Processing customer orders via telephone and email.
  • Presenting new products and promotions to customers.
  • Resolving customer queries and issues in a timely and professional manner.
  • Responding to customer enquiries and providing product knowledge and advice.
  • Following through and completing orders.
  • Liaising with internal departments and external sales teams
  • Operating as one team with sales, marketing, ecommerce and show team based in the Netherlands.
  • Up and cross selling additional products to the customer.

Skills and experience:

  • Ideally a minimum of one years’ experience in a similar role.
  • Fluent Dutch and English is essential.
  • Experience of working in a fast paced environment.
  • A confidence in dealing with customers and resolving queries.
  • A confident communicator with exceptional verbal and written skills.
  • Confident on Microsoft Office packages.
  • An ability to prioritise and work under pressure.
  • A team player who demonstrates a genuine passion and drive.

Additional information:

Location – Droitwich outskirts (own transport essential).



A dog lover!



£Competitive.





Please click here to contact Kate Turnbull about this position now.

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