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Insurance Support Analyst

Ref No. SB27639
Job Title Insurance Support Analyst
Temp/Perm Permanent
Location Worcester
Salary £18,700
Ref: SB27639

Title: Insurance Support Analyst

Temp/Perm: Permanent

Location: Worcester

Salary: £18,700

Are you seeking an Insurer Support Analyst position where you will:

• Be challenged

• Work hard

• Be provided with a vibrant, open plan, encouraging and social work environment

• Be provided with a great career opportunities, salary and wider benefits



My client are a leading software house providing software and web applications to over 40% of the market and are seeking an Insurer Support Analyst to join their expanding team.



As a successful Insurer Support Analyst your will be responsible for:



• Managing support calls and acting as a first point of contact

• Identification and solution of support queries

• Liaison with Insurance companies, Brokers and other specialists

• Providing technical support

• Keeping the customer informed

• Escalating any unsolved queries to 3rd line

As a successful Insurer Support Analyst you will need to be experienced in:

• Providing excellent Customer Service for both internal and external customers

• Working in the Insurance/Broker industry

• Great communication skills, including professional telephone manner

• Troubleshooting technical problems (preferably software related)

• Investigative and logical approach to problem solving

• Fully competent in Microsoft Office and Windows



It would be beneficial as an Insurance Support Analyst if you have had experience in:



• 1st/2nd line IT Support

• Insurance industry

• Relevant Insurance industry qualifications

• Knowledge of Personal Lines Insurance

• Software house environment



This is a great chance to join a growing company offering excellent career prospects and a comprehensive benefits package. Based in Worcester, commutable from Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Malvern, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore. Salary up to £18,700; commensurate with experience.



We also operate a referral scheme so if you do know an Insurer Support Analyst then please do get in touch!


Are you seeking an Insurer Support Analyst position where you will:

• Be challenged

• Work hard

• Be provided with a vibrant, open plan, encouraging and social work environment

• Be provided with a great career opportunities, salary and wider benefits



My client are a leading software house providing software and web applications to over 40% of the market and are seeking an Insurer Support Analyst to join their expanding team.



As a successful Insurer Support Analyst your will be responsible for:



• Managing support calls and acting as a first point of contact

• Identification and solution of support queries

• Liaison with Insurance companies, Brokers and other specialists

• Providing technical support

• Keeping the customer informed

• Escalating any unsolved queries to 3rd line

As a successful Insurer Support Analyst you will need to be experienced in:

• Providing excellent Customer Service for both internal and external customers

• Working in the Insurance/Broker industry

• Great communication skills, including professional telephone manner

• Troubleshooting technical problems (preferably software related)

• Investigative and logical approach to problem solving

• Fully competent in Microsoft Office and Windows



It would be beneficial as an Insurance Support Analyst if you have had experience in:



• 1st/2nd line IT Support

• Insurance industry

• Relevant Insurance industry qualifications

• Knowledge of Personal Lines Insurance

• Software house environment



This is a great chance to join a growing company offering excellent career prospects and a comprehensive benefits package. Based in Worcester, commutable from Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Malvern, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore. Salary up to £18,700; commensurate with experience.



We also operate a referral scheme so if you do know an Insurer Support Analyst then please do get in touch!


Please click here to contact sambirtwistle about this position now.

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