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IT Support

Ref No. SB27540
Job Title IT Support
Temp/Perm Permanent
Location Worcester
Salary Up to £19,500
Ref: SB27540

Title: IT Support

Temp/Perm: Permanent

Location: Worcester

Salary: Up to £19,500

Are you seeking an IT Support position where you will:

• Be challenged

• Work hard

• Be provided with a vibrant, open plan, encouraging and social work environment

• Be provided with a great career opportunities, salary and wider benefits

My client are a leading software house providing software and web applications to over 40% of the market and are seeking an IT Support professional to join their expanding team.

As a successful IT Support your will be responsible for:

• Managing support calls and acting as a first point of contact

• Identification and solution of support queries

• Providing technical support

• Keeping the customer informed

• Escalating any unsolved queries to 2nd and 3rd line

As a successful IT Support you will need to be experienced in:

• Providing excellent Customer Service for both internal and external customers

• Great communication skills, including professional telephone manner

• Troubleshooting technical problems (preferably server/software related)

• Investigative and logical approach to problem solving

• Fully competent in Microsoft Office and Windows

It would be beneficial as an IT Support if you have had experience in:

• 1st/2nd line IT Support

• Financial/Insurance/Banking Industries

• Software house environment

This is a great chance to join a growing company offering excellent career prospects and a comprehensive benefits package. Based in Worcester, commutable from Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Malvern, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore. Salary up to £19,500; commensurate with experience. Please note that this role will involve some out of hours working.

We also operate a referral scheme so if you do know any looking for IT Support positions then please do get in touch!


Are you seeking an IT Support position where you will:

• Be challenged

• Work hard

• Be provided with a vibrant, open plan, encouraging and social work environment

• Be provided with a great career opportunities, salary and wider benefits

My client are a leading software house providing software and web applications to over 40% of the market and are seeking an IT Support professional to join their expanding team.

As a successful IT Support your will be responsible for:

• Managing support calls and acting as a first point of contact

• Identification and solution of support queries

• Providing technical support

• Keeping the customer informed

• Escalating any unsolved queries to 2nd and 3rd line

As a successful IT Support you will need to be experienced in:

• Providing excellent Customer Service for both internal and external customers

• Great communication skills, including professional telephone manner

• Troubleshooting technical problems (preferably server/software related)

• Investigative and logical approach to problem solving

• Fully competent in Microsoft Office and Windows

It would be beneficial as an IT Support if you have had experience in:

• 1st/2nd line IT Support

• Financial/Insurance/Banking Industries

• Software house environment

This is a great chance to join a growing company offering excellent career prospects and a comprehensive benefits package. Based in Worcester, commutable from Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Malvern, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore. Salary up to £19,500; commensurate with experience. Please note that this role will involve some out of hours working.

We also operate a referral scheme so if you do know any looking for IT Support positions then please do get in touch!


Please click here to contact sambirtwistle about this position now.

or Apply for this job online for this Job Position

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