Livity Life is a rapidly growing Technology Enabled Care (TEC) provider delivering monitoring, installation, assessment and response services that support vulnerable individuals to live safely and independently. As the organisation expanded nationally, leadership identified the need to build an internal technology capability to improve service resilience, enhance innovation and reduce reliance on external suppliers.
Hewett Recruitment partnered exclusively with Livity Life to support the creation of a new internal IT and data function aligned to the organisation’s growth strategy.
The Challenge
At the outset of the project, Livity Life’s internal technical team consisted of three employees supported by third-party providers. As the business scaled, this structure limited agility, ownership and long-term technological development.
Livity required multiple specialist hires simultaneously to establish a fully functioning internal technology team within a fast-paced and evolving healthcare environment.
Key challenges included:
Building an internal technical team from the ground up
Recruiting across multiple disciplines at the same time
Sourcing niche skillsets including Microsoft Fabric, Power Platform automation and data engineering capability
Delivering hires quickly to support operational growth
Ensuring strong cultural alignment within a mission-driven care organisation
The business required a strategic recruitment partner capable of guiding structure, market positioning and delivery pace.
Hewett Recruitment’s Approach
Working closely with Technology Director Jason, Hewett Recruitment acted as an embedded recruitment partner throughout the project.
Support included:
Collaborative refinement of job specifications and role scope
Multiple onsite meetings to discuss roles and project in detail
Salary benchmarking and market insight to support hiring decisions
Full UK talent market mapping across IT, data and project delivery disciplines
Weekly progress meetings, reporting and recruitment trackers
Technical and cultural pre-screening of candidates
Coordination of interview processes across multiple concurrent hires
Agile response to evolving hiring requirements
This consultative approach ensured recruitment activity aligned directly with Livity Life’s transformation objectives.
The Solution
Following an initial engagement in late December, Hewett Recruitment launched a coordinated hiring programme covering permanent and temporary technology roles.
Permanent Roles Delivered
Role
CVs Submitted
Interviews
Outcome
Systems Administrator
5
3
Placement
Project Manager
3
3
Placement
Power Automate Developer
2
2
Placement
Power BI Dashboard Developer
2
1
Placement
Four permanent offers were secured by 12 February, approximately six weeks from project launch.
Temporary Requirement
During delivery, Livity Life identified an urgent need for analytical support to accelerate data activity.
Temporary Data Analyst
3 CVs submitted
2 interviews arranged
1 placement secured
Start date achieved within three days
Temporary placement commenced 23 February.
Results
The project enabled Livity Life to successfully transition and build an internally owned technology/data function.
Key outcomes:
Internal technology team expanded from 3 employees to 8 specialists
Highly efficient shortlist-to-interview ratios across all positions
Permanent hires secured within six weeks of engagement
Critical temporary requirement fulfilled in under three days
Establishment of a scalable internal IT and data capability
Business Impact
By building a dedicated internal technical team, Livity Life strengthened its ability to innovate, improve operational efficiency and enhance the delivery of Technology Enabled Care services that directly support vulnerable individuals across the UK.
The new structure provides greater ownership of systems, faster decision-making and improved long-term resilience as the organisation continues to grow as an independent provider.
Partnership Value
Hewett Recruitment operated as an exclusive strategic partner rather than a transactional supplier, providing:
Market intelligence and hiring strategy
Structured project delivery across multiple hires
Consistent communication and transparency
Rapid response to evolving business needs
Recruitment expertise aligned to organisational transformation
