Building a relationship that spans an entire business
Since November 2023, Hewett Recruitment has become a trusted recruitment partner to The Helping Hand Company, supporting hiring across Sales, Business Development, HR, Operations, Customer Service, Finance, IT, Engineering and Production.
What began with a single Field Sales placement has grown into a partnership that has delivered 23 successful appointments across multiple departments and specialist disciplines.
Today, stakeholders from across the organisation work directly with our consultants, confident that they can access specialist recruitment expertise through one trusted relationship.
One placement becomes a partnership
Our relationship with The Helping Hand Company began with the successful placement of a Field Sales professional.
As trust developed, further opportunities followed across sales and business development functions, including:
Account Managers
Area Sales Manager
Business Development Manager
Ecommerce Manager
With every successful placement, our understanding of the business deepened. We gained a clearer picture not only of the skills required for each role, but also of the culture, values and behaviours that make someone successful within the organisation.
Over time, we evolved from being a recruitment supplier to becoming a trusted recruitment partner.
A recruitment partner for every part of the business
The partnership expanded when The Helping Hand Company required temporary support.
A six-month HR Administrator requirement was referred to our Commercial Temps team and successfully filled. Shortly afterwards, we supported with a Customer Service Administrator position, again delivering a successful outcome.
Those positive experiences created opportunities for our Industrial team to support recruitment within the manufacturing operation, leading to the successful placement of three Production Operatives.
As the relationship continued to grow, different specialists from across Hewett Recruitment became involved.
Since November 2023, we have successfully recruited across:
Sales and Business Development
HR and Operations
Customer Service
Finance
IT
Engineering
Production and Manufacturing
Temporary and Permanent recruitment
Recent placements have included an IT Administrator, a Credit Controller and a Quality Engineer.
In total, Hewett Recruitment has made 23 successful placements with The Helping Hand Company.
The value of specialist expertise under one roof
Many manufacturers find themselves managing multiple recruitment suppliers.
One agency for engineering.
Another for manufacturing.
Another for finance.
Another for professional support roles.
Another for temporary recruitment.
The Helping Hand Company chose a different approach.
Rather than managing several supplier relationships, they built a partnership with one recruitment provider that could connect them with a specialist consultant for every requirement.
The benefit goes beyond convenience.
Because our teams work collaboratively, knowledge is shared across divisions. We understand the wider business, not just individual vacancies.
Today, key stakeholders including the Managing Director, HR Manager, Finance Director, Service Manager, Commercial Manager, Operations Manager and Production Team Leader all engage with Hewett Recruitment, allowing us to develop a detailed understanding of the organisation and its evolving recruitment needs.
Relationships that last
Recruitment is ultimately a people business.
One interesting aspect of this partnership is that, over the years, Kate had previously supported both a Service Manager and a HR professional during earlier stages of their careers.
Those connections were not the reason the partnership was established, but they did reinforce the trust that had already been built through successful recruitment campaigns and strong account management.
When those individuals later became key stakeholders within The Helping Hand Company, they were already familiar with Kate's approach and the level of support she provides.
It serves as a reminder that the relationships built through recruitment often continue long after a vacancy has been filled.
Getting closer to the client
A key part of the partnership has been regular site visits.
We believe the best recruitment decisions are made when consultants genuinely understand a client's people, culture and working environment.
Our consultants visit The Helping Hand Company regularly to:
Meet hiring managers and key stakeholders
Maintain an up-to-date understanding of the business
Support temporary workers on site
Discuss future hiring plans
Share market insight and recruitment advice
Strengthen working relationships across different departments
We also have a simple rule at Hewett Recruitment:
Where possible, consultants take a colleague to client meetings.
For manufacturers in particular, this creates opportunities for clients to access expertise from more than one specialist area.
A great example came within engineering recruitment.
Whilst Hewett Recruitment had already established strong relationships across Sales, HR, Operations and Temporary recruitment, engineering had traditionally been handled by another supplier.
When Harry from our Engineering division attended meetings alongside Kate and Richard from our Industrial team, it gave The Helping Hand Company the opportunity to see first-hand the depth of expertise available across the wider Hewett Recruitment team.
Those face-to-face conversations helped build confidence and credibility, ultimately leading to Harry being trusted with a Quality Engineer vacancy, which he successfully filled.
More than filling vacancies
What began as a single placement has evolved into a genuine long-term recruitment partnership.
Today, The Helping Hand Company knows it can come to one trusted partner for support across almost any area of recruitment.
In return, our consultants have developed a detailed understanding of the business, its people and the qualities that make candidates successful within the organisation.
For us, this is what great recruitment looks like.
Not simply filling vacancies.
Building relationships, understanding businesses properly and becoming a trusted extension of a client's team.
Testimonial
"Hewett has made his life so much easier since stepping into my current role 10 months ago, Hewett has been there for me every step of the way assisting with all our requirements in record time and sending over brilliant candidates."
The Results
23 successful placements since November 2023
Across:
Sales
Business Development
HR
Operations
Customer Service
Finance
IT
Engineering
Production
Supported by:
Permanent recruitment
Temporary recruitment
Specialist sector expertise
Regular site visits
Collaborative account management
Most importantly, the partnership has given The Helping Hand Company access to specialist recruitment expertise across multiple disciplines through a single trusted relationship.
Looking Ahead
As The Helping Hand Company continues to grow and evolve, so too does our partnership.
Through regular communication, collaborative working and specialist expertise across every area of recruitment, we remain their first port of call whenever external recruitment support is needed.
And what started with a single placement has become a trusted partnership spanning the entire business.
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