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1st/2nd Line Support Analyst

  • Location

    Malvern, Worcestershire

  • Sector:


  • Job type:


  • Salary:

    £18000 - £24000 per annum + Benefits

  • Contact:

    James Riach

  • Contact email:


  • Job ref:


  • Published:

    about 2 years ago

  • Expiry date:


1st/2nd Line Support Analyst

Are you seeking a 1st/2nd line Support Analyst role where you will:
*Work as part of an internationally distributed support team
*Earn up to £24,000 Depending on Experience.
*Have the opportunity to progress in to various different avenues within the business

My client are an industry leading software and hardware development house operating within the scientific research and development field. They are looking for a 1st/2nd line support analyst, to provide excellent customer service alongside excellent customer support.

If you are looking for a 1st/2nd Line Support Analyst opportunity where you will get the chance to work alongside and learn from a globally distributed support team, within a scientific environment for a well-established, award winning company then this is the opportunity for you. Not only will you get the chance to expand your support skills and grow with the company but you will be supporting class-leading technology from day one.

As a 1st/2nd Line Support Analyst you will have experience in:
*Providing first and second line support to a high standard
*Windows 7 & 10 deployment and management
*Active Directory
*Office 365
*IP Phone System
*Security products

As a successful 1st/2nd Line Support Analyst you will receive:
*Learn from an international support desk, supporting a range of employees for a range of different issues
*Up to £24,000 (Depending on Experience)
*Relocation package up to £4500
*Flexible Working
*Pension scheme up to 7%
*Company profit share
*Life assurance
*Cycle to work scheme
*Childcare vouchers
*Free parking onsite

Based in Malvern, this 1st/2nd line support opportunity is commutable from Worcester, Worcestershire, Droitwich, Hereford, Ledbury, Pershore, Evesham, Tewkesbury, Gloucester, Gloucestershire, Herefordshire, Redditch, Bromyard, Stourport-on-Severn, Bewdley and Cheltenham.

If you know of a 1st/2nd Line Support Analyst that may be interested in this position, may be looking at similar opportunities or needs help to take the next step in their career, please do get in touch and take advantage of our referral scheme!