£17000 - £18000 per annum
over 1 year ago
Are you looking for a Commercial Administrator role where you will be part of a growing and diverse organisation who offer great benefits and opportunities? As part of the Contractual Changes and Complaints team you will be responsible for maintaining accurate records and investigating and responding to client complaints.
Some key duties and responsibilities will include (but not be limited to):
*Processing and managing Client termination requests
*Troubleshooting issues for Clients and assisting in resolution of queries
*Pro-active review of Client data to identify anomalies.
*Managing the investigation process of Client complaints
*Meeting Complaint handling/Client Termination KPIs
*Updating standard documentation with Client information
*Reporting of Client Complaints and Client Terminations
*Checking of overriding agreements, contracts, new business orders and restructure documents
*Updating various data bases
Skills and experience required for the Commercial Administrator:
* An ability to work under pressure
* Strong interpersonal and communication skills
* Excellent attention to detail
* Numerate and methodical
* Confident Microsoft Office user
The client is based in Worcester and is offering a salary of up to £18k. In addition, is a range of competitive benefits including pension, life assurance, critical illness, free parking and bike loan.