Contact Centre Operative

Do you have Customer Service experience working in a call/contact centre? Are you able to work under pressure in a fast-paced environment providing a high level of customer service?

My client, a local leader in their field, are currently looking for a Contact Centre Operative to join their growing team. Working in a busy contact centre in Kidderminster, you must be confident and have strong communication skills with an excellent telephone manner.

As Contact Centre Operative Your duties will include:

*Handle incoming calls in an efficiently with excellent customer service provided at
all times
*First point of contact for a range of queries relating to the services provided by
the client
*To complete manual logs and input relevant customer data
*To work within policy and procedure as well as financial regulations

Experience Required:

*Experience of working in a call/contact centre
*Experience working within a busy office environment
*Experience in call handling

This is a part-time, temporary Contact Centre Operative role. Working hours are Friday 17:00 to 22:00 and Saturday and Sunday between 07:00 - 22:00.