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Contact Centre Operative

  • Location

    Kidderminster, Worcestershire

  • Sector:


  • Job type:


  • Salary:

    £8.75 - £10.5 per hour

  • Contact:

    Janine Winters

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Startdate:


Job Title: Contact Centre Operative
Payrate: £8.75 - £10.50
Location: Kidderminster
Hours: We have both Full-time and Part-time hours available. These include a variety of shifts.
Start Date: ASAP

Do you have experience within customer service? Do you enjoy providing a 5* customer experience? Do you get satisfaction from problem solving and resolving queries for customers?

My client, a local leader in their field, are currently looking for a Contact Centre Operative to join their growing team in a busy contact centre in Kidderminster. As Contact Centre Operative you must be confident and have strong communication skills with an excellent telephone manner.

As Contact Centre Operative Your duties will include:
*Handle incoming calls in an efficiently with excellent customer service provided at
all times
*First point of contact for a range of queries relating to the services provided by
the client
*To complete manual logs and input relevant customer data
*To work within policy and procedure as well as financial regulations

Experience Required:
*Experience of working within customer service
*Experience working within a busy office environment
*Experience in call handling

If you are interested in this position please apply online or call 01905 613413 and ask for either Chris or Janine.