Credit Controller
Job description
Credit Controller - Temporary Sickness Cover
Location: On-site
Hours: 37.5 hours per week, Monday to Friday, 8:30am-5:00pm (hybrid option available after first few weeks)
Duration: Initially around 1 month, with potential to extend
Salary: Equivalent to £31,000 per annum
Benefits: Free on-site parking and complimentary hot drinks
Transport: Own transport essential
We are currently recruiting for an experienced Credit Controller to join a small and friendly Finance team on a temporary basis, providing sickness cover.
This is an excellent opportunity for someone with solid Credit Control experience who is confident working independently, managing their own workload and building positive relationships with customers and internal teams.
Key Responsibilities
Manage the full Credit Control process, ensuring customer payments are received within agreed credit terms.
Monitor outstanding debts and proactively follow up with customers to ensure timely payment.
Maintain accurate and up-to-date customer accounts and Sales Ledger records.
Process credit notes and resolve customer invoice and credit note queries efficiently.
Assess customer creditworthiness and regularly review credit limits.
Liaise with credit insurers where required.
Process banking and accurately allocate cash receipts against customer accounts.
Investigate and resolve cash allocation queries.
Support the debt recovery process for overdue and non-paying customers.
Monitor debtor days and work towards agreed collection targets.
Liaise with Sales Administrators, Sales teams and Transport staff to resolve customer queries and credit-related issues.
Provide relevant information and reports to senior management regarding debtor days, credit notes and overdue debt.
Work closely with other members of the Finance team to ensure workloads are effectively managed.
Assist the Accounts Supervisor with ad-hoc analysis and finance-related tasks as required.
About You
The successful candidate will ideally have:
Previous experience in a Credit Controller or similar Credit Control position.
Good understanding of Credit Control and debt collection processes.
Strong attention to detail and excellent organisational skills.
Excellent customer service and communication skills.
The ability to confidently deal with customers regarding outstanding payments and account queries.
Good working knowledge of Microsoft Office, particularly Excel.
The ability to work independently while also being a strong team player.
A proactive and professional approach to managing workloads and meeting deadlines.
Experience using Microsoft Dynamics NAV would be advantageous, although training will be provided on the company's systems.
Working Environment
You will be joining a small Finance team, so the ability to communicate effectively, manage your own workload and work collaboratively with colleagues is essential.
This role would suit an experienced Credit Controller who is immediately available or looking for a temporary opportunity with the potential for an extension.
Own transport is essential due to the location.
