Customer Account Administrator

The Role

Working from the Head Office near Hartlebury, Kidderminster, this role will primarily support an Account Manager and will require fantastic all round organisation, administration and communication skills. You will also deal directly with customers which will require a focussed and professional approach.

Responsibilities

• Receive incoming calls, dealing with enquiries.
• Receiving and processing orders.
• Producing timely and accurate customer quotes.
• Inputting and updating on internal systems.
• Monitoring client accounts.
• Some credit control duties.
• Customer and supplier contact by telephone and email.
• General office administration and support duties.

Requirements

• Previous administration and customer service experience is essential.
• Good all round IT skills (Word & Excel in particular).
• Sage Line 50 experience beneficial.
• Good communication skills, written and oral.
• Confident telephone manner.
• Good organisation and administration skills.
• Able to work in a busy team environment.

Up to £24,000 annual salary.

Based near Hartlebury, Kidderminster.

Own transport essential due to rural location.

Monday to Friday 8:30am to 5pm.