Customer Service Administrator

My client are looking for a customer focused Customer Service Administrator to join their friendly team. Based in Malvern at the foot of the picturesque Malvern Hills, you will be working as part of a busy team as a Customer Service Administrator on a temp to perm basis.

As Customer Service Administrator, your duties and responsibilities include (but are not limited to):

*Order processing and management
*Providing ETA updates to customers, managing expectations and building relationships
*Dealing with customer queries via phone and email
*Ensuring all necessary parties as well as the CRM system are kept up to date at all times

As a successful Customer Service Administrator you will be a team player, able to work under pressure in a busy environment. This is an immediate requirement so you must be readily available to work and although the requirement starts as temporary, there is a permanent opportunity for the right person.
This is a full-time, Customer Service Administrator position based in Malvern. Working hours are 08:30 - 17:00. Easily commutable from Malvern, Worcester and Hereford.