Customer Service Advisor

Posted 28 February 2023
Salary £21000 - £22500 per annum
LocationBromsgrove
Job type Permanent
DisciplineCommercial
ReferenceAA34374`_1677580288
Contact NameAnthony Andrews

Job description

The Role

A fantastic Customer Service Advisor opportunity with a leader in British design; one of the UK's fastest growing suppliers within their sector, boasting a portfolio of luxury British designer brands.

As Customer Service Advisor you will join a busy team based out of offices in Stoke Prior, Bromsgrove. This is an excellent opportunity for a reliable, enthusiastic and energetic individual who is looking to work within a busy team and a progressive and forward-thinking company.

Responsibilities

  • Daily contact with existing customers
  • Contact with customers via email and telephone
  • Processing orders via Sage
  • Processing returns/credits via Sage
  • Working with our Sales Team to ensure our customers are satisfied

Requirements

  • Experience in a similar role.
  • Excellent telephone manner.
  • The ability to remain calm in a busy environment.
  • Adaptability and organisational skills.
  • Experience of Microsoft office.
  • Ability to work at speed while providing excellent Customer Service.

£21,000 - £22,500 basic annual salary.

Based in Bromsgrove.

Monday to Friday 9am to 5pm.