Customer Service Advisor

My client is looking for a Customer Service Advisor to join their team on a temporary basis.

As a Customer Service Advisor you will:

*Deal with internal and external service users in a courteous and professional manner
*Proactively keep customers informed of progress and service issues concerning the progress of their orders
*Assist other departments by providing accurate and timely information and support where possible
*Transfer customer orders to the computer system consistently and accurately
*Deal with internal and external service users in a courteous and professional manner

To Be a successful Customer Service Advisor you will need to have:

*Customer focused attitude
*A positive and approachable nature
*A high level of IT Literacy/MS Office proficient
*Professional telephone manner which exudes Customer Service excellence
*Willingness to exceed expectation

The hours for this role vary from: 8:00-16:00, 9:00-17:00, 9:30-17:30, 10:00-18:00
This Customer Service Advisor role will also include a Saturday shift once every 3 weeks with one day off in the week to make up for it.

Rate of pay - TBC

This temporary Customer Service role is based in Kidderminster and is commutable from Bewdley, Hagley, Worcester, Stourbridge.

To apply for this Customer Service Advisor role please send an up to date CV to millie@hewett-recruitment.co.uk OR janine@hewett-recruitment.co.uk