Customer Services Executive

Posted 04 February 2022
Salary Negotiable
LocationDroitwich
Job type Permanent
DisciplineCommercial
ReferenceKT 33497_1643970537
Contact NameKate Turnbull

Job description

Customer Services Executive

This is an excellent opportunity to be part of a hugely successful and growing organisation who can offer fantastic opportunities and a great team working environment within a hugely popular industry sector.

Our client is looking for a customer services professional who has worked within a commercial environment and can demonstrate strong IT and administration skills.


Some key duties and responsibilities will include (but not be limited to):

* Building and maintaining relationships with the existing customer accounts
* Responding and processing orders and enquiries and managing daily administrative tasks
* Comprehensively understanding the product range and brand values
* Managing complaints effectively and responding in a professional manner
* Promoting new products and ranges to customers
* Participating in specific projects as required

An ability to thrive in a fast paced environment is essential

Skills and experience required for the Customer Service position:

* Previous Customer Service experience in a commercial environment
* Exceptional verbal and written communication skills
* A self-starter who can think on their feet
* A passionate interest in animal care
* A team player who can adapt to changes
* Experience of working in a fast paced environment
* Excellent attention to detail and strong administration skills
* Confident on Microsoft Office and databases

£Competitive salary
Location Droitwich / Hybrid working option thereafter (own transport essential). Office based for initial Training period