- Posted 30 April 2026
- Salary Negotiable
- LocationDroitwich
- Job type Temporary
- DisciplineHR & Operations
- Reference00038273_1777557212
Customer Service Assistant
Job description
Customer Service Operative (Goods-In Focus)
Rural Location | Full-Time | £12.95 per hour
Immediate Start | Temp & Temp-to-Perm Opportunities Available
Looking for a fast-paced role where you can combine customer service with logistics coordination? Join a friendly, busy team where you'll play a key role in keeping goods moving efficiently and customers happy.
We're hiring multiple Customer Service Operatives with a strong focus on Goods-In operations-perfect for someone organised, proactive, and confident dealing with people.
What You'll Be Doing
- Booking in deliveries and collections, ensuring smooth day-to-day operations
- Acting as a key point of contact for drivers, hauliers, and customers
- Processing delivery paperwork and Goods-In documentation accurately
- Resolving discrepancies, delays, and stock issues quickly and professionally
- Supporting stock control and maintaining accurate system records
- Managing a small number of customer accounts
- Assisting with general office administration
You'll be at the heart of operations, making sure everything runs efficiently, safely, and on time.
What We're Looking For
- Experience in customer service, logistics, goods-in, or administration
- Strong communication skills and a confident, professional manner
- High attention to detail and ability to work under pressure
- IT literate (Microsoft Office, especially Excel)
- Team player with a positive, can-do attitude
Experience in logistics, transport planning, or stock control is a big plus-but not essential.
What You'll Get
- Full training and a structured handover
- Monday-Friday hours (07:45-16:45) - no weekends or evenings
- Friendly, supportive team environment
- Opportunity to secure a permanent role
- Varied, hands-on role with real responsibility
Important
Due to the rural location, own transport is essential
If you're ready to step into a role where no two days are the same and your work truly makes an impact, apply now and get started immediately.
