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Customer Service Co-Ordinator

  • Location

    Stourport-On-Severn, Worcestershire

  • Sector:

    Commercial

  • Job type:

    Permanent

  • Salary:

    Up to £18000 per annum

  • Contact:

    Kate Turnbull

  • Contact email:

    kate@hewett-recruitment.co.uk

  • Job ref:

    KT28786_1534518966

  • Published:

    3 months ago

  • Expiry date:

    2018-08-27

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Service Co-Ordinator

Are you looking for a customer service role where:

* You will work as part of a unique, down to earth, forward thinking and busy company within a small customer service team
* You will join an award winning organisation with excellent opportunities for progression and career development

As a successful Customer Service Co-ordinator you will be required to:

*Respond to a high volume of email enquiries on a daily basis
* Respond to a high volume of incoming phone calls and act as a first point of contact for all customers
* Liaise with all team members to ensure customer queries are passed onto the relevant department
* Deal with customer order issues, complaints and queries
* Assist in managing website enquiries

To be considered for this Customer Service Co-Ordinator role you must:

*Have experience working in a B2C sales environment
*Have experience of dealing with a high volume of emails and phone call enquiries on a daily basis
* Demonstrate the ability to prioritise tasks
* Be highly self-motivated
* Possess strong interpersonal and communication skills (written, telephone and face to face)
* Work well within a team
* Be methodical and organised
* Hold a full driving license and own transportation

This role is based in Worcester, with an immediate start and offers a salary of c18K depending on experience.