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Field Support Engineer

  • Location

    Kidderminster, Worcestershire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum + plus benefits

  • Contact:

    Luke McNamara

  • Contact email:

    lukem@hewett-recruitment.co.uk

  • Job ref:

    LM030932_1579017123

  • Published:

    8 months ago

  • Expiry date:

    2020-01-21

  • Startdate:

    asap

  • Consultant:

    #

Field Support Engineer

Are you a Field Support Engineer looking for a new opportunity? Are you looking for an Opportunity that has plenty of career development and progression? Are you interested in working for a well-established and fully accredited technology provider who offer solutions to organisations across the UK? If you are a Field Support Engineer and this sounds like it could be of interest to you then read on!

In this role as a Field Support Engineer your primary responsibility will be to work on tickets that are assigned to you and to work in collaboration with Internal Support Teams to visit customer sites, resolve technical issues and provide robust technical solutions.

This is a field based role so a full driving licence and the ability to travel is essential! Your key responsibilities as a Field Support Engineer will include:

-The ability to work as part of a team
-Prioritising, troubleshooting and resolving customer issues
-Logging incident details, keeping records and updating documentation
-Providing in-house support as and when required
The ideal Field Support Engineer will have the following skills and experience:
-Experience in a Field Support environment
-Knowledge of Windows Server 2003-2019
-Knowledge of Active Directory and Exchange
-Knowledge of Virtualisation Technologies - Hyper-V, VMware, Citrix is desirable
-Experience of configuring and supporting Office products, including Office 365
-Previous experience in both hardware and software support of Desktops, workstations, printers and other peripherals

The range of benefits for this Field Support Engineer role are varied and include the following:

-£25,000-£30,000 depending on experience
-25 days' holiday plus bank holidays
-Free on-site parking
-Company car
-Private healthcare
-Weekly dress down days
-Opportunity to buy and sell annual leave

This Field Support Engineer role is based in Kidderminster so is commutable from Worcester, Worcestershire, Bromsgrove, Droitwich, Redditch, Hereford, Malvern, Pershore, Lower Broadheath, Powick, Halesowen, Whittington, Stourport-On-Severn, Bewdley, and Stourbridge.

We operate a referral scheme so if you know a Field Support Engineer then get in touch!