£17000 - £18000 per annum
3 months ago
Our client is looking for an internal Account Co-ordinator to join their Customer Services / Sales team. This is an exciting opportunity to join an established growing organisation who can offer an excellent step into progressing into a sales career.
If you are an individual who can demonstrate exceptional customer service and account management skills and would enjoy being part of a small 'hands on' team, this could be the ideal opportunity!
Main duties will include (but not be limited to)
*Managing and promoting the brand to existing and potential customers.
*Taking and inputting customer orders correctly onto the Sales Order Processing system.
*Answering telephone in a polite and courteous manner as per company procedure.
*Typing customer quotations and correspondence correctly and efficiently.
*Managing the customer database
*Managing the CRM systems in place
*Proactively introducing customers to upgrade or new products
Essential skills and experience:
*Exceptional customer service skills
*A willingness to make outbound calls in order to 'sell' products to the customer
*Excellent strong organisational, prioritising and time management skills
*Confident MS Office skills with excellent attention to detail
The role is based in Bromsgrove and offers a salary of up to £18k.