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IT Support Engineer

  • Location

    Worcester, Worcestershire

  • Sector:


  • Job type:


  • Salary:

    £20000 - £24000 per annum

  • Contact:

    Luke McNamara

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Startdate:


IT Support Engineer

Are you an IT Support Engineer seeking a new opportunity? Perhaps you've been a role for a year or so and want a fresh challenge that will optimise your potential for growth. Maybe your new role doesn't test you enough and you feel you would be better suited in a role that makes the most of your skills. Maybe you're someone that can self-manage their work load, look at new ways of improving processes, be resilient, think on your feet, a people person, can fit into a small team. If this sounds like you then read on!

My client offer fire safety solutions to a multitude of sectors across the UK and are looking to on-board an IT Support Engineer with two years' commercial experience.
What's in it for you?

-A competitive salary against your skills at market rate
-Private health care
-23 days holiday + bank holidays
-Early finish on Friday
-Auto enrollment pension scheme
-10 days full sick pay after 12 months of service

Your daily responsibilities an IT Support Engineer will include (but not be restricted to) the following:

-To provide technical support, advice, assistance and training to staff on the following IT packages currently used by the Company and for projected new similar packages:
-Microsoft Office software
-Microsoft Exchange
-Windows Operating Systems
-Anti-virus software
-Networking - LAN/WAN
-Autodesk products
-Sage Products
-Any bespoke and third party software that you will receive training on
-To create and rollout standard software builds for PCs and laptops.
-Diagnose, upgrade and, or repair PC hardware.
-Liaise with IT hardware / software / services Suppliers.
-To report any recurring software, PC and related problems to the IT Manager and to work with them to resolve the problems.
-In conjunction with the other members of the IT team provide induction training to all new staff on the use of the Company's IT systems.
-To prepare and update documents, templates and forms as required.
-To ensure, with the IT Manager, that the appropriate software upgrades are installed on individual PCs.
-To install new software on the company's PCs and servers.

To be successful in this IT Support Engineer opportunity you should have the following experience:

-At least 2 years' experience working in a similar role
-1st line technical support
-Support knowledge of Microsoft Office 2013/2016 packages
-Windows Operating Systems
-Understanding Networking
-Understanding Active Directory.
-PC hardware support / maintenance

If this sounds like the right opportunity for you - apply today! This opportunity is based in Worcester so is commutable from Droitwich, Bromsgrove, Hereford, Birmingham, Kidderminster, Leominster, Malvern, Pershore, and Evesham.

Alternatively if you know an IT Support Engineer then get in touch! We offer a referral scheme!