IT Support Graduate

IT Support - Leominster

As a successful IT Support Technician, you will be responsible for:

• Acting as the initial point of contact for internal IT-related support requests.
• Maintaining, repairing, and testing IT infrastructure, including end-user computing, smartphones, peripherals, and servers as necessary.
• Providing software support.
• Collaborating with a 3rd party IT support company to resolve more complex issues.
• Assisting with in-house support tasks such as setting up new PCs and fixing jammed printers.
• Liaising between the company and external IT support.
• Make minor amendments to the website using Python
• Assisting with the rollout of new IT System
• Conducting periodic data cleansing
• Keeping a manual asset record of all PCs, laptops, and other devices.

As a successful IT Support Technician, you should have:

• Experience with Windows.
• Good knowledge of Office 365: Word, Excel, and Outlook.
• Good knowledge of PC and peripheral hardware.
• Excellent personable communication skills.

I am happy to consider graduates for this role, provided you have solid technical knowledge and capabilities.

This role requires you to be on-site in Leominster, paying a salary of around £25,000. You must be able to travel to Leominster.