Facebook Tracking Pixel

IT Support Team Lead

  • Location

    Ledbury, Herefordshire

  • Sector:


  • Job type:


  • Salary:

    £25000 - £35000 per annum

  • Contact:

    Sam Birtwistle

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


IT Support Team Leader



My client is an industry leading research organisation providing studies for their world-wide client base. They are looking for an IT Support Team Leader to join their IT team and help to provide leadership and 2nd line support for the wide ranging and growing IT infrastructure.
As a successful IT Support Team Leader you will be responsible for:
*Resolving escalated technical issues in a customer facing environment
*Taking a proactive approach to support, identifying and resolving issues before they become an issue for the client
*Provide day to day control of the IT infrastructure
*Provide 2nd line support to the business

It would be beneficial as an IT Support Team Leader if you had experience in:
*Microsoft Failover Clustering/Hyper-V/ Storage management
*Networking, routing and switching
*Resolving escalated technical issues in a customer facing environment
*Suggest improvements to customer solutions to aid in system design
*Oracle or SQL Server
*Veeam Backup and Recovery
*Microsoft Server, Azure, DNS, NLB

If you know of an IT Support Team Leader that may be interested in this position, may be looking at similar opportunities or needs help to take the next step in their career, please do get in touch and take advantage of our referral scheme!