IT Support Technician

Are you a confident and experienced IT Technician, looking for a temporary position in an interesting environment?

This position role will be for approximately 3 months, but could be longer.

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IT Support Technician responsibilities

• Support users with day-to-day ICT issues in relation to MS Office, ERP system and video conferencing

• Updating the HTML website and intranet with content provided. Updating links.

• Develop and deploy new technologies, programmes, tools and techniques

• Act as IT Manager's delegated authority for various processes such as change control procedures.

• Ensure shared public ICT resources are kept in good order and are available at all times.

• Act as system administrator for various ICT systems (e.g. Dynamic Workflows)

• Promote information security best practice and ensure security best practice is built in to solutions.

• Support IT disaster recovery and business continuity testing exercises.

IT Support Technician Requirements

• Solid experience working in a Windows environment, including Active Directory and server.

• Cyber security knowledge - policies and protocols

• Confident using video conferencing systems

• ERP experience would be beneficial but is not essential

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This IT Support Technician is based in Kidderminster, hours of work are Mon-Thur 8-4.30, with an early finish on a Friday