IT Support Technician

My client are a well-established company who are one of the UK's leading independent financial advisory firms. They are looking for someone to join their growing team as a Support Technician.

As a successful IT Support Technician you will:

• Be first point of contact for any IT or telephony related issues for internal staff and remote users.
• Diagnose hardware and software faults and solve technical problems.

• Log all work requests on internal ticketing system and keeping users up to date with tickets.

• Liaise with 3rdParty companies to ensure computer and telephony systems.
• Complete set up of new computers, including external laptops and remote users PC requirements.

• Look into workflow efficiencies and make recommendations to processes to improve workflow and recommend new ways of working.
• Maintain corporate security in line with and assisting to the IT Security Analyst.

As a successful IT Support Technician you will have experience with the following:

• Active Directory
• Windows Server (desirable)
• Windows 7 and above
• Microsoft Products
• Powershell
• Microsoft Azure
• Exchange Online
• Mobile Device Management
• Security principles

• Have excellent communication skills.
• Work well within a team.

This IT Support Technician role is paying a salary dependant on experience of between £25,000 and £27,000.

This role is based in Bromsgrove and is commutable from Redditch, Studley, Alvechurch, Solihull, Bromsgrove, Halesowen, Worcester, Birmingham, Kidderminster, Stratford-Upon-Avon, and Droitwich Spa.

If you happen to know someone who may be suitable, please do get in touch as we do operate a referral scheme.