£20000 - £25000 per annum
over 2 years ago
IT Support Technician
Up to £25000
Are you seeking an IT Support Technician position where you will:
*Support internal customers
*Provide on-site support both scheduled and reactive
*Flexible working environment, good package and expensed mileage.
My client are a leading construction company and are seeking an IT Support Technician to join their expanding team.
As a successful IT Support Technician you will be responsible for:
*Managing support calls and acting as a point of escalation
*Identification and solution of support queries
*Providing technical support over the phone and remoting
*Keeping the customer informed
As a successful IT Support Technician you will need to be experienced in:
*Providing excellent Customer Service for both internal and external customers
*Great communication skills, including professional telephone manner
*Troubleshooting technical problems (preferably server/software related)
*Investigative and logical approach to problem solving
*Fully competent in Microsoft Office and Windows, experienced in 1st or 2nd Line Support
Based in Malvern, commutable from Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Worcester, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore. Salary up to £25,000; commensurate with experience.
This role will involve travel between sites, so applicants must have valid driving licence and access to their own vehicle.
We also operate a referral scheme so if you do know any looking for IT Support Technician positions then please do get in touch!