11 months ago
An established business, providing services to a range of customers within the industrial and commercial sectors. Operating on an international level, they are investing for the future and experiencing significant success and growth.
Working from the Head Office in Worcester, you will take control of the management, planning and tracking of movement of goods from A to B. This will involve various methods of freight to achieve the result for the customer.
*Managing customer enquiries/orders by phone & email, inputting on to the system.
*Booking & tracking shipments.
*Sourcing & communicating with suppliers required for transport.
*Responding to customer enquiries, providing quotations & progress updates.
*Closing out files by obtaining POD.
*Reviewing routes to ensure transport is planned cost effectively.
*Communicating regularly with warehouse.
*Maintenance of the system data, ensuring its integrity.
*Managing & monitoring KPI's.
*Ensuring paperwork is filed accurately.
*Sound knowledge of the Transport & Freight Forwarding industry.
*Must be computer literate to include MS Office, email, spreadsheets, databases.
*CPC an advantage.
*Good communication skills.
*Account management & development experience.
*5 GCSE's or equivalent.
Competitive annual salary.
Based in Worcester.
Monday to Friday 8:30am to 5:30pm or 9am to 6pm.