Office Administrator

Posted 20 June 2022
SalaryUp to £18980 per annum
LocationKidderminster
Job type Permanent
DisciplineCommercial
ReferenceAA34136_1655718739
Contact NameAnthony Andrews

Job description

The Company

A well established and successful manufacturer enjoying a period of evolution and growth. Their products are made to the highest quality specifications and they supply to both the commercial and residential markets.

The Role

Overall co-ordination of sales office activities & customer service enquiries aimed at meeting both customer & business requirements.

Responsibilities

  • Responding effectively to all types of customer enquiries mainly by telephone but also to include email.
  • Using the internal office system to respond effectively to customer enquiries.
  • Processing customer orders.
  • Ensuring outstanding orders are progressed & customers kept informed.
  • Handling customer service issues.
  • Administration & sales support.

Requirements

  • Must have excellent communication skills.
  • A confident telephone manner.
  • Phone & customer service experience.
  • Overall high standard of customer service.
  • Good IT & office system skills (word, excel, outlook).

Based in Kidderminster.

Monday to Friday 9am to 5pm.

£18,980 annual salary..