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Parts Supervisor

  • Location

    Kidderminster

  • Sector:

    Commercial

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Anthony Andrews

  • Contact email:

    anthony@hewett-recruitment.co.uk

  • Job ref:

    AA32890_1631287969

  • Published:

    17 days ago

  • Expiry date:

    2021-10-10

  • Startdate:

    ASAP

The Company

An international, market leading manufacturer with an enviable reputation for their products and service.

The Role

This is a permanent full-time role working within an established parts department. An organised and self-motivated Parts Supervisor / Manager is required, ideally experienced either in a similar role or in a Senior Parts role, looking for their first step into management.

The successful applicant will report directly to Senior Management and will be involved in the day-to-day running of the department and supporting the customer base.

A strong understanding of customer service and high standards and values is essential together with the ability to lead and develop a team

Responsibilities

  • Supervising and developing staff within the department.
  • Ensuring customer orders are processed quickly and accurately.
  • Expediting and monitoring customer orders.
  • Carrying out weekly stock checking.
  • Authorisation of customer credits & discounts.
  • Monitoring of Parts KPIs to ensure both monthly and yearly targets are met.
  • Department reviews and management.
  • Ensuring continuous improvement of the department and processes.

Requirements

  • Experience in a similar role.
  • Excellent planning and organising skills.
  • Customer focused & experience in dealing directly with both internal and external customers.
  • Evidence of leading/supervising and developing a team is essential.
  • Capable of communicating at all levels of the organisation.
  • Focused with the ability to problem solve and delegate.
  • Previous experience in a technical after sales environment would be beneficial.
  • Ability to work under pressure.
  • Computer literate with strong MS Office skills.

Based in Kidderminster, Worcestershire.

Monday to Friday 8:30am to 5pm.

Competitive salary dependent upon experience.