£17000 - £18000 per annum + Bonus
about 1 year ago
Operating throughout the whole of the UK, they provide a specialist service through a network of depots. This is a successful and growing business with big ambitions. Already a Market Leader within their sector, the business is in a very strong position with exciting future prospects available!
As a Sales Co-ordinator you will be supporting Key Account Managers and act as the first point of contact for incoming customer calls, dealing with queries and problem solving. Some pro-active, outbound calling will also be required and you will work towards set targets. The role will require good all round administration and IT skills, in particular Excel.
Processing requests & general enquiries from key account customers.
Provide 2nd line support for any issues which require escalation from customer services.
Assist in meeting preparation for Account Managers to include producing reports & management information.
Appointment booking & diary management.
Identify & highlight additional sales opportunities through customer contact/telephone audits.
Execute regular promotional activity & outbound call campaigns.
Attend occasional off site customer meetings with Account Managers.
Maintaining and responding to emails.
General daily sales and office administration.
Up selling other products & services.
Build & develop strong professional relationships with customers & colleagues.
Minimum 2 years experience of Sales & Customer Service in a telephone based environment.
Able to communicate effectively & positively at all times.
Maintain a high level of professionalism, discretion & confidentiality at all times.
Proven self motivation & ability to work within a team.
Strong attention to detail & organisational skills.
To work with pace & urgency, completing tasks in a timely manner.
Good IT skills in all Microsoft packages, particularly Excel.
Minimum 4 GCSE's at C or above.
Up to £18,000 basic salary.
Quarterly performance related bonus.
28 Days Holiday
Monday to Friday 8:30am to 5pm.
Based in Stourport, Worcestershire.