Up to £15500 per annum
about 2 years ago
Established well over 100 years, they are a successful manufacturer enjoying a period of evolution and growth. They're products are made to the highest quality specifications and they supply to both the commercial and residential markets.
Overall co-ordination of sales office activities & customer service enquiries aimed at meeting both customer & business requirements.
Responding effectively to all types of customer enquiries mainly by telephone but also to include email.
Using the internal office system to respond effectively to customer enquiries.
Processing customer orders.
Ensuring outstanding orders are progressed & customers kept informed.
Handling customer service issues.
Administration & sales support.
Must have excellent communication skills.
A confident telephone manner.
Phone & customer service experience.
Overall high standard of customer service.
Good IT & office system skills (word, excel, outlook).
Based in Kidderminster.
Monday to Friday 9am to 5pm.