Service Desk Manager

Service Desk Manager

My client are an industry leading software house providing a wide range of award winning software who are now looking to add a Project Manager to their already busy team.

Are you looking for a Service Desk Manager role where you will:

• Manage a team of 20 support/analysts
  * Helping plan and maintain the support for around 500 end users as well as customers/clients
  * Providing support for cutting edge, million pound software projects

As a successful Service Desk Manager you will be experienced in:

• Knowledge of ITIL Framework
• Leading a 1st/2nd line support team
• Active Directory/Remote Desktop Tools
• Knowledge of Infrastructure/Networking

In return you will receive a fantastic workplace, environment and get the chance to work on some large scale, cutting edge. A competitive salary of up to £55,000.

The role is based in based in Wiorcester but offers a flexible approach to hybrid working with office working only required once a week.

This is a fantastic opportunity to join a growing business offering excellent career progression

If you happen to know a Service Desk Manager who may be looking then please do get in touch as we offer a referral scheme.