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Technical Support - Level 4 - Worcester

  • Location

    Worcester, Worcestershire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £40000 - £45000 per annum

  • Contact:

    Ben Mannion

  • Contact email:

    ben@hewett-recruitment.co.uk

  • Job ref:

    BMLH/31222_1587139125

  • Published:

    about 2 months ago

  • Expiry date:

    2020-05-03

  • Startdate:

    ASAP

  • Consultant:

    #

Technical Support - Level 4 - Worcester

An opportunity has arisen to join the Technical Support Team / Solutions Delivery Team and provide key ICT services to a large organisation head-quartered in Worcester. You will ensure a high level of technical support is provided to internal and external stakeholders, including working on the network, hardware and software. This is a Level 4 role and so applicants should have the capacity to lead and mentor a technical support team made up of levels 1, 2 and 3.

The successful applicant should hold a professional ICT qualification and ideally a Management certification too. An ITIL certification in IT Service Management or similar would be useful and you should have significant knowledge of a broad range of IT technologies and applications. Specifically experience is required within networking, VMWare, Storage and Back-Up and various OS environments.

This is a fantastic opportunity to join a large, secure organisation offering lots of potential for career and personal development. Based in Worcester and commutable from Redditch, Birmingham, Pershore, Evesham, Kidderminster, Cleobury, Gloucester, Cheltenham, Ledbury, Tewkesbury, Bewdley, Droitwich, Bromsgrove, Halesowen, Dudley, West Bromwich, Solihull, Hereford, Stourport-on-Severn, Stourbridge, Bewdley and Warwick. Salary £40-45,000, commensurate with experience.