Telemarketing Administrator

If you are you proactive, confident, and eager to make an impact, our client is looking for a Telemarketing Administrator to become a key part of their Sales and Marketing team. This is a fantastic opportunity to develop your skills, gain valuable experience, and contribute to a company that values teamwork, initiative, and a positive working environment.

You'll be joining a well-established company with a friendly, supportive team and a dynamic workplace culture.

What you'll be doing:

• Making outbound calls to prospective clients to introduce services
• Booking appointments for the external sales team
• Updating and maintaining CRM databases with accuracy
• Using mail-merge and other digital tools to showcase our company to stakeholders
• Collaborating with sales and marketing colleagues to develop opportunities
• Following up on quotes via phone or email
• Supporting the sales team with administrative tasks and client communications
• Handling inbound enquiries and directing them appropriately

Skills and Experience:

• Exceptional verbal and written communication skills
• Strong computer skills and the ability to quickly learn new CRM systems
• Excellent organisational skills and attention to detail
• A willingness to learn about our product range
• A positive, team-oriented attitude with a proactive mindset

In return, you can expect:

• To be part of a welcoming, high-performing team
• Fully office-based role in Ledbury (36.5 hours per week)
• Excellent benefits including 25 days holiday + Bank Holidays, Life Assurance, and Westfield Health scheme after probation
• Salary - £26,534.04 +m discretionary bonus

If you enjoy working in a collaborative environment, thrive on taking initiative, and are ready to contribute to a team's success, this is an ideal opportunity!