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Location
Worcester, Worcestershire
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Sector:
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Job type:
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Salary:
£23000 - £25000 per annum + Overtime
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Contact:
Kate Turnbull
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Contact email:
kate@hewett-recruitment.co.uk
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Job ref:
KT2800_1520599227
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Published:
about 1 month ago
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Expiry date:
2018-04-08
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Startdate:
ASAP
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Consultant:
#
This is a fast paced, administrative and logistical role that requires the individual to be highly proactive with an exceptional level of customer services.
The key responsibilities and duties for this role:
*Providing customers and engineers with updates and information on the progress of recorded incidents
*Booking engineer visits to customer sites
*Ensuring all required test equipment is provided to support the visit
*Maintaining regular contact with both the customer and engineer
Skills and experience required:
*Previous experience in a similar role is highly desirable
*Exceptional communication and customer service skills
*An ability to work in a pressurised and fast paced environment
*An excellent relationship builder with both customers and engineers
*Strong Microsoft Office skills
*Highly organised and proactive
Full training will be provided for the right candidate
Hours of work - Monday - Friday 7.15am - 5.30pm
Salary - £23 - £25k basic (depending on experience) plus an additional 2 hours overtime each day
