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Housing Team Administrator
- Posted 24 June 2022
- Salary £20000 - £22000 per annum
- LocationWorcester
- Job type Permanent
- DisciplineCommercial
- ReferenceHQ34156_1656067446
- Contact NameLara Hall
Job description
Compliance Housing Team Administrator Worcester
Hybrid role - office and from home
We are looking for a motivated and highly organised individual who is available to work for a reputable property company. This is a fast paced busy role but highly rewarding and a great opportunity for progression. This job will require a hardworking, flexible approach and strong administration skills. Full training will be provided.
Start date: As soon as possible
Administrator duties:
- Manage appropriate task progression to required timelines
- Take ownership of any queries, working with other colleagues and customers external factors
- Build productive relationships across all teams to help you resolve issues promptly
- Support management of all team mailboxes and related activities
- Ensure internal databases are updated accurately and regularly, to include any relevant documentation to be saved within the appropriate areas
- Ensure all customer information is handled confidentially and in line with GDPR
- Admin tasks - emails, data entry, letter typing, filingm, scanning and other duties.
- Answering the phone and dealing with property queries
- liaising with vendors and clients
Skills and Experience:
- Demonstrable experience of delivering an exceptional customer service.
- Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customer and clients with a resolution focused mentality, creative in your approach.
- Efficient in maintaining administration and record keeping electronically
- Demonstrable ability dealing with problems and challenges effectively.
- Ability to work under pressure resilient, able to prioritise and manage time effectively.
- Excellent IT skills, using MS Office.
£20-22k per annum depending on experience.
Monday - Friday 9-5 35 hours a week
Located outside of Worcester city centre (some public transport routes available)
Free Parking on site
Permanent contract**************8