Housing Team Administrator

Posted 24 June 2022
Salary £20000 - £22000 per annum
Job type Permanent
Contact NameLara Hall

Job description

Compliance Housing Team Administrator Worcester

Hybrid role - office and from home

We are looking for a motivated and highly organised individual who is available to work for a reputable property company. This is a fast paced busy role but highly rewarding and a great opportunity for progression. This job will require a hardworking, flexible approach and strong administration skills. Full training will be provided.

Start date: As soon as possible

Administrator duties:

  • Manage appropriate task progression to required timelines
  • Take ownership of any queries, working with other colleagues and customers external factors
  • Build productive relationships across all teams to help you resolve issues promptly
  • Support management of all team mailboxes and related activities
  • Ensure internal databases are updated accurately and regularly, to include any relevant documentation to be saved within the appropriate areas
  • Ensure all customer information is handled confidentially and in line with GDPR
  • Admin tasks - emails, data entry, letter typing, filingm, scanning and other duties.
  • Answering the phone and dealing with property queries
  • liaising with vendors and clients

Skills and Experience:

  • Demonstrable experience of delivering an exceptional customer service.
  • Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customer and clients with a resolution focused mentality, creative in your approach.
  • Efficient in maintaining administration and record keeping electronically
  • Demonstrable ability dealing with problems and challenges effectively.
  • Ability to work under pressure resilient, able to prioritise and manage time effectively.
  • Excellent IT skills, using MS Office.

£20-22k per annum depending on experience.

Monday - Friday 9-5 35 hours a week

Located outside of Worcester city centre (some public transport routes available)

Free Parking on site

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