Junior IT Support

Posted 08 June 2022
Salary£19000 - £20000 per annum
Job type Permanent
Contact NameCharlotte Archer

Job description

Junior IT Support

My client are a large retailer of luxury goods. They are looking for a Junior IT Support. The right candidate will have great communication skills, good customer service and a keen interest in IT. If this sounds like you then apply today.

As a successful Junior IT support you will be responsible for:

  • Handling tickets through the internal system
  • Dealing with Customer IT problems over the phone
  • Testing and logging bugs
  • Speaking to internal and external customers

As a successful Junior IT Support you will have experience in:

  • Familiar with the use of Windows PC, MS Office and Mozilla Firefox.
  • An understanding of how websites function.
  • An appreciation for computer networking.
  • Strong written and verbal communication skills.
  • Methodical, well organised and analytically minded.
  • Desire to learn and improve one's own knowledge and understanding.

The role is based in Redditch and is paying a salary of up to £20,000. It offers hybrid working with 3 days in the office and 2 days from home once training is complete.

It is commutable from Worcester, Kidderminster, Evesham, Bromsgrove, Birmingham, Droitwich Spa and Pershore.

This Junior IT Support role has a fantastic benefits packaging including

  • Pension
  • Healthcare
  • Life assurance
  • Childcare vouchers

If you happen to know someone that may be interested in the position, may be looking at similar opportunities or needs a nudge to find that next step, please do get in touch as we do have a referral scheme!