Job description

Automation Service Engineer

Location: Cheltenham
Salary: £45,000-£50,000 DOE + generous travel pay + benefits
Hours: Full-time, Permanent

The Company

Our client is a specialist engineering business providing bespoke control systems and factory automation solutions to customers across a range of industries, primarily within food, beverage and plastics. Their innovative systems include unique machinery, conveyors, vision inspection and robotic automation, with every project tailored to meet complex customer needs.

They are now seeking a skilled Automation Service Engineer to join their growing team and support the delivery, installation and servicing of cutting-edge automation systems.

The Role

This is a senior, hands-on field engineering role, working both at the company's headquarters and extensively on customer sites across the UK, Ireland and North America.

You'll bring projects to life through electrical installation, machinery commissioning, system testing and ongoing servicing. You will take a lead role in onsite build work, ensuring installations run smoothly and to the highest quality standards.

This position suits a motivated engineer who enjoys solving problems, working independently, and delivering exceptional customer service. You will be joining a friendly, hardworking team and will report to the Director of Commissioning & Services.

Key Responsibilities

Electrical installation and commissioning of bespoke machinery and automation equipment
Onsite build and installation of control panels and automation systems
Fault-finding, breakdown support and post-purchase servicing
Interpreting engineering drawings (electrical essential)
Working with pneumatics, industrial networks and control systems
Ensuring high-quality workmanship and timely project delivery
Acting as a knowledgeable, confident and courteous ambassador for the business
Supporting pre-install build work when not travelling
Leading small teams onsite when required
Following method statements, safety procedures and hygiene standards

Skills & Experience

To be considered, you should ideally have:

Apprentice-trained and/or qualified industrial electrical background
Strong experience with automation machinery
Understanding of industrial control systems / PLC principles
Experience with pneumatic systems and valves
Ability to read and interpret electrical and mechanical drawings
Experience working on assemblies and sub-assemblies
Excellent communication and customer-facing skills
A proactive, organised and solutions-focused approach
Ability to work independently with minimal supervision
Willingness to learn and continuously improve

Key Requirements

Willing to travel extensively (UK, Ireland, North America) - approx. 70%
Mature and dependable self-starter
Neat, tidy and methodical working style
Full UK driving licence (3 points or fewer)
UK/EU passport with eligibility for USA ESTA entry
Fluent in English; second language beneficial
Presentable, articulate and customer-focused
Team player with a "no divas" attitude

Benefits

Salary: £45,000-£50,000 DOE
Additional Saturday site-work pay
Bonuses for heavy weekday site hours
Company vehicle (post-probation)
Generous travel subsistence
Company iPhone
Contributory pension scheme (post-probation)
Private health insurance for you and your family (post-probation)
21 days holiday + bank holidays
Additional holidays for long service
Spot bonuses for outstanding contributions
Cycle to work scheme (post-probation)
Supportive, friendly team environment
Excellent development and progression opportunities

Hours:
Mon-Thu 08:00-17:00
Fri 08:00-14:00
(Travel may require longer hours)

Additional Information

You must be legally eligible to work in the UK.
You must have no passport or travel restrictions that prevent travel to North America.
Our client welcomes applications from all sections of the community.

Why Apply?

Work on innovative, bespoke automation projects
Significant travel and variety
Join a growing technical team with real progression opportunities
Competitive salary, generous travel package and excellent benefits