IT Technician

Posted 01 August 2022
Salary £20000 - £25000 per annum
LocationWorcester
Job type Permanent
DisciplineITInfrastructure and Support
ReferenceHQ34321_1659365431
Contact NameChris Swann

Job description

My client are an industry leading software house at the heart of Worcester providing enterprise level software nationwide. They are seeking an IT Technician to work with their already busy IT Services Team to help to deliver great service.

As a successful IT Technician you will be responsible for:

  • Act as an initial point of contact for internal IT related support requests.
  • Maintaining, repairing & testing for IT Infrastructure including end-user compute, Smartphones, Peripherals and Servers as necessary.
  • Maintaining and supporting network connectivity including switches and patching.
  • Maintaining accurate computerised records for all tickets logged and respond to issues logged to appropriate SLA's and KPI's

As a successful IT Technician you should have:

  • Experience with Windows Client OS (10/11); knowledge of Windows Server OS (2016/2019) and Linux
  • Good knowledge of Office 365: Word, Excel, and Outlook
  • Good knowledge of PC and peripheral hardware
  • Understanding of LAN / WAN technologies including Switches, Hubs, Print Servers, Modems, Routers, VPN technology
  • Excellent communicator with a positive 'can-do' attitude with both internal and external customers
  • Ability to communicate effectively with users at all levels of the organisation

This is a great chance to join a growing company offering excellent career prospects and a comprehensive benefits package.

This role is Hybrid and office working is required at least 1 day a week. Paying a salary of up to £25,000