Part time Customer Services Administrator

Posted 10 November 2025
Salary £27000 - £28000 per annum + pro rata
LocationGreat Malvern
Job type Permanent
DisciplineHR & Operations
ReferenceHQ00037838_1762766311
Contact NameKate Turnbull

Job description

Part-Time Customer Services Administrator
Flexible Hours | Down-to-Earth Environment | Car Owner Essential

If you are looking for a flexible part-time role in a friendly, relaxed environment, our client is looking for a Part-Time Customer Services Administrator to join the team. If you have a positive, 'can-do' attitude, enjoy variety in your daily tasks, and are a car owner, we'd love to hear from you.

Some key duties and responsibilities will include (but not be limited to):

  • General office administration
  • Processing orders and managing invoicing
  • Handling customer queries and complaints directly via phone or email
  • Building strong relationships with suppliers
  • Coordinating with the workshop for customer order dispatch and communication
  • Banking tasks as required
  • Supporting the wider team with workloads when needed
  • Acting as a point of contact for suppliers in the absence of the Operations Director

Skills and experience required:

  • Strong communication skills, both written and verbal
  • A proactive, problem-solving mindset
  • Ability to handle customer queries with professionalism and care
  • Experience in administration

Our client is based on the outskirts of Malvern and it is essential that the successful candidate has their own transport.

Hours / days are flexible. Salary - c£27 / £28k pro rata