Sales & Service Administrator - Part Time

Location: Malvern
Salary: £12.21 per hour
Hours: Part-time, 2 days per week
Start Date: Immediate start available

About the Role - Sales & Service Administrator

We are seeking a Sales & Service Administrator to join our clients team. Our client specialises in the sale, service, and calibration of contamination control instrumentation, serving diverse industries including pharmaceutical, electronics, semi-conductor, automotive, and medical devices.

This is an excellent opportunity to support our sales and service department in a varied administrative role.

Key Responsibilities - Sales & Service Administrator

• Act as the first point of contact for customer telephone enquiries
• Manage and maintain engineers' diaries and schedules
• Generate quotes, invoices, and delivery notes
• Coordinate imports and exports with international suppliers and customers
• Process service bookings, create RMAs, and assign job numbers
• Purchase instruments and components as required
• Handle packing and unpacking of instruments and spare parts
• Liaise with the accounts department to support company financial processes

Essential Skills & Experience - Sales & Service Administrator

• Strong communication skills with an excellent telephone manner
• Proven customer service abilities
• Proficiency in Microsoft Word and Excel
• Previous administrative experience, ideally within a sales or service environment
• Flexible approach to working practices
• Strong teamwork skills
• Excellent written and spoken English

Desirable Skills - Sales & Service Administrator

• Experience working with CRM systems

How to Apply

If you're an organised, customer-focused administrator looking for a part-time role with immediate availability, we'd love to hear from you.