Customer Service Administrator

Job Title: Customer Account Administrator
Location: Redditch, UK
Salary: £ 13.85 an hour
Contract Type: Temporary, ongoing

Hours: 08:00 - 04:30 - Monday to Friday (hybrid option available)

We are seeking a highly organised and proactive Administrator to support our clients Senior Customer Service Manager with a variety of office and Health & Safety administrative tasks.

Key Responsibilities of a Customer Account Administrator :

• Provide comprehensive administrative support to the Senior Customer Service Manager
• Manage office stock levels and coordinate ordering
• Coordinate Health & Safety activities including fire safety drills and first aid certification renewals
• Handle purchase requisitions and process orders
• Maintain accurate records and perform data cleaning tasks
• Manage communication via email and ensure timely responses
• Support day-to-day office operations with minimal supervision

Essential Skills & Experience Customer Account Administrator:

• Strong administrative skills with proven attention to detail
• Excellent written and spoken English
• Ability to use own initiative and work independently
• Highly organized with strong time management skills
• Proficient in Microsoft Office and standard office systems
• Professional communication skills

Desirable:

• Additional language skills (any language beneficial)
• Previous experience in a similar administrative or office support role
• Knowledge of Health & Safety procedures

What We Offer:

• Temp to Perm opportunity (or ongoing temp assignment available)
• Supportive working environment
• Opportunity to develop your skills across varied responsibilities

If you're a detail-oriented administrator who thrives in a busy environment and can hit the ground running, we'd love to hear from you.