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Customer Service or Solutions Coordinator
- Posted 12 July 2022
- Salary £19000 - £21000 per annum
- LocationPershore
- Job type Permanent
- DisciplineCommercial
- ReferenceKT 34225_1657631290
- Contact NameKate Turnbull
Job description
Customer Service or Solutions Coordinator
If you are a confident self-starter with a positive attitude and would thrive on being part of a team, this could be an ideal opportunity to build on your existing customer service skills. You will need to be highly organised and not afraid to work in a busy, fast paced environment.
Some key duties and responsibilities will include (but not be limited to):
- Processing all customer orders or call -out requests
- Liaising with suppliers or internal and external customers
- Coordinating with engineers
- Responding to customer queries by phone and email
- Providing quotes as required
- Scheduling jobs and deliveries
Working in a busy telephone environment, you will need to be skilled at multi- tasking and working with complex information.
Essential skills and experience required:
- Exceptional verbal and written communication skills
- An ability to manage varying workloads and meet tight deadlines
- Excellent attention to detail
- An ability to pick up new systems and learn processes quickly
- Confident on Microsoft Office
Based in Pershore, out client is offering a salary up to £21k depending on experience, plus overtime.