IT Engineer

Cheltenham £30,000 - £32,000

A growing organisation in Cheltenham is seeking an IT Engineer to join their team, providing hands-on support across hardware, software, systems and networks. This is a varied role supporting employees across multiple sites, with onsite work primarily and occasional travel as required.

The Role

As the IT Engineer, you will:

• Provide IT support via phone, email and in person for a range of hardware, software and in-house systems

• Set up and configure desktop and laptop equipment, ensuring systems are ready for use

• Diagnose and resolve issues across PCs, laptops, servers, networks, internet connectivity and telephony

• Support Windows 10 and 11, Windows Server 2019 and 2022, Active Directory, Office 365 and SQL Server

• Assist with line-of-business applications and internal systems

• Escalate complex issues where appropriate and work collaboratively with the wider IT team

• Travel to UK sites when required

Required Experience

• At least 2 years in an IT Support or IT Engineer role

• Strong knowledge of Active Directory administration

• Experience with Windows Server operating systems

• Confident supporting PCs, laptops and core Microsoft technologies

• Good communication skills, both written and verbal

• Strong attention to detail and a proactive approach to problem solving

• Full UK driving licence

Benefits

• 25 days annual leave plus bank holidays

• Death in Service

• Employee Assistance Programme

• Pension

• Recommend a Friend Bonus Scheme

• Performance Awards

• Long Service Awards

If you are an IT Engineer looking for a hands-on, varied role within a supportive team, this is an excellent opportunity to join a well-established organisation with strong development potential.