Project Worker - Relief / Bank Staff
Salary: £12.00 per hour plus overnight allowance for sleeping in of £48.00.
Hewett Recruitment are advertising this role on behalf of our Charity of the Year, St Paul's Hostel. Any applications received will be forwarded directly to St Paul's Hostel for their consideration and they will respond to candidates accordingly.
St Paul's Hostel, a charity established in 1977, have a mission to help people live through homelessness so that Worcestershire is a place where all forms of homelessness are rare, brief, and non-recurrent. In order to ensure that they are able to provide the appropriate support and services to their resident, they operate a team of relief / bank Project Workers, who help cover the holidays and absence of full time members of staff.
As a Project Worker your role would be very varied, helping with the day to day operations of the hostel, including answering the phone and dealing with enquiries and visitors, as well as providing specific support to hostel residents. This could include helping them with filling in benefits applications, accompanying them to the job centre, making sure they get to Doctor's appointments or simply having a chat with someone who needs a kind word or someone to talk to. Above all else you will help to create and maintain a positive atmosphere and get involved in all the various different events, activities and initiatives that happen on a daily basis.
You do not need to have any specific experience of working in a similar role…above all else this is about people skills…the ability to converse with people from all walks of life, all with very different stories. You will be naturally empathetic and non-judgemental, with a proactive approach to everything you may come across. Ideally you will have a driving licence to help with taking people to appointments etc. and you should be computer literate with good numeracy and literacy so that you can help keep the hostel's records up to date.
A successful applicant will possess the ability to handle anxiety and stress and recognise personal boundaries in what can sometimes be challenging situations. You should hold a belief that positive change is always possible and a commitment to reflecting on what went well, what did not and how things could be done differently.
As part of the recruitment process you will be given the opportunity to shadow existing project workers on a shift to see if the role is for you. You would then receive a full induction and further training along with the chance to learn from more experienced peers. Given the nature of the role, there is no guarantee on how many shifts you may get per week but typically it would be 1-2, with much more available during peak holiday times. The shift patterns you would be offered on an ad hoc basis are 9.00am to 5pm, 10am -3pm and 4.30pm to 9.30am sleeping in from 12 midnight to 7am, although there is no obligation to take shifts when offered them.