Software Support Engineer

Posted 14 January 2022
Salary £25000 - £35000 per annum
Job type Permanent
DisciplineInfrastructure and Support
Contact NameCharlotte Archer

Job description

My client are looking for a Software Support Engineer to work within their Customer Support Team. They are a market leader in providing bespoke WMS packages and Automated Logistic Solutions. This is a fantastic opportunity to join a business who have seen a sharp increase in business and are rapidly growing.

As a successful Software Support Engineer you will be responsible for:

  • Provide remote software application support for customer sites across the UK
  • Providing technical assistance to customers for the bespoke Warehouse Management System
  • Daily interaction with customers typically over phone, by email and face to face
  • Handling software incidents, conduct detailed problem analysis to find root cause of repeat incidents

As a successful Software Support Engineer you will have:

  • Knowledge of JAVA
  • Knowledge of SQL (T-SQL/PL-SQL)
  • 4+ years' experience within a software support role.
  • Excellent verbal and written communication skills

The salary for this Software Support Engineer is £25,000 - £35,000 (DOE). The role is based in Redditch and is commutable from Bromsgrove, Kidderminster, Studley, Warwick, Worcester, Solihull and surrounding.

If you happen to know a Software Support Engineer who may be looking then please do get in touch as we offer a referral scheme.