Customer Service Administrator

Posted 06 February 2024
Salary Up to £12.50 per hour
LocationGreat Malvern
Job type Temporary
Contact NameMaisy Gillard

Job description

Customer Service Administrator

Full time 37.5 hours per week office working in Malvern

Working hours: Monday-Friday 9am-5pm (half hour lunch)

Temporary contract for 6 months

Pay rate: £12.50 per hour with weekly pay

Immediate Start

We are looking for a Customer Service Administrator who is available immediately to join our well-established client in Malvern, Worcestershire on a temp basis for 6 months. This role involves providing administration to the Customer Service Team.

Customer Service Administrator - Duties & Responsibilities:

  • Working as part of a team, logging all customer contact, and tracking of enquiries.
  • Preparing and processing invoices.
  • Dealing with invoice queries.
  • Taking ownership of customer issues and resolving within a given timeframe.
  • Assisting in closing of customer service cases.
  • Emailing and responding to queries.
  • Chasing cases and clearing down work orders.
  • Maintaining and updating all relevant records.

Customer Service Administrator - Skills & Requirements:

  • Exceptional communication and organisational skills.
  • Strong non-verbal communication skills.
  • A confidence and willingness to learn.
  • Experience in dealing with customers.
  • Excellent IT and analytical skills.

If you are available immediately and are happy to start on a temporary contract, please call Maisy or Chris on 01562 69090 to discuss further, or email