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Customer Service Co-Ordinator

  • Location

    Stourport-On-Severn, Worcestershire

  • Sector:

    Commercial

  • Job type:

    Permanent

  • Salary:

    Up to £18000 per annum

  • Contact:

    Kate Turnbull

  • Contact email:

    kate@hewett-recruitment.co.uk

  • Job ref:

    KT28786_1533202437

  • Published:

    5 months ago

  • Expiry date:

    2018-09-01

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Service Co-Ordinator

Are you looking for a customer service role where:

*You will work as part of a unique, down to earth, forward thinking and busy company within a small customer service team
*You will join an award winning organisation with excellent opportunities for progression and career development

As a successful Customer Service Co-ordinator you will be required to:

*Manage incoming phone calls and act as a first point of contact for all customers
*Respond to email enquiries
*Liaise with all team members to ensure customer queries are passed onto the relevant department
*Deal with customer order issues, complaints and queries
*Assist in managing website enquiries

To be considered for this Customer Service Co-Ordinator role you must:

*Demonstrate the ability to prioritise tasks
*Be highly self-motivated
*Possess strong interpersonal and communication skills (written, telephone and face to face)
*Work well within a team
*Be methodical and organised
*Hold a full driving license and own transportation

It would be advantageous for this Customer Service Co-ordinator to:

*Have prior experience working within a customer facing role


This role is based in Worcester, with an immediate start and offers a salary of up to 18K depending on experience.