Internal Sales & Customer Services Executive

Internal Sales and Customer Services Executive

If you are passionate about delivering excellent customer service, supporting sales teams, and helping a business grow, our client is looking for a proactive and professional individual to join their dynamic sales team in a fast-paced environment.

What You'll Be Doing:

• Supporting the sales team by selling high-quality products and services to a diverse customer base.
• Taking a leading role in assisting management and all departments to ensure smooth business operations.
• Creating accurate and timely quotations based on clear, well-documented customer requirements.
• Managing and updating customer data through the CRM system, ensuring a seamless journey from enquiry to order.
• Proactively following up on leads and quotes, helping to convert interest into sales.
• Answering calls professionally and ensuring customer satisfaction is a top priority.
• Identifying upselling opportunities and promoting additional services and seminars to key industry professionals.
• Monitoring stock levels, coordinating with internal teams, and ensuring accurate processing of orders and documentation.

Skills and Experience:

• Excellent verbal and written communication skills.
• A detail-oriented person who can manage multiple tasks and timelines.
• An enthusiastic team player who's keen to contribute to business growth and profitability.
• A proactive problem-solver
• Own transport - essential

If you thrive in a collaborative environment and are ready to take on a rewarding role that supports both customers and internal teams this could be ideal!

Location - Outskirts of Malvern after (initial period based in Evesham for approx. 6 months)

Salary - £28k - £32k depending on experience